Race cancelation options

We are deeply devastated by the cancelation of so many of our events.  We love what we do and what we do is put on events. After months and months of planning, coordinating and making our very best effort to create a race experience that we consider the best of the best, the last thing we ever want to do is cancel a race. We also understand that athletes devote a significant amount of their time, money and effort preparing for a race. So, if we need to make the difficult decision to cancel a race it’s a great disappointment for us and we know it’s a great disappointment to you. Unfortunately, though, that is the risk we share. With the circumstances we are currently facing, we are doing our best to give you as close to the experience you signed up for as we can. We realize it’s not the same, but we are going the best we can.

Option #1: Transfer to the “Virtual Race.” This means that you run the race when you want, where you want, post about it on our Facebook page, and we send your swag to you. To do this, please follow these instructions <https://help.runsignup.com/support/solutions/articles/17000062922-transfer-to-another-event> by noon Monday, March 16.

Option #2: Transfer to any other Epic Race.  To do this, follow these instructions <https://help.runsignup.com/support/solutions/articles/17000062923-transfer-to-another-race>.

Option #3: Defer to next year by following these instructions <https://help.runsignup.com/support/solutions/articles/17000062915-defer-registration-claim-deferral>.

Option #4: *NEW* We are thrilled that Ypsilanti Running Company is going to host a “solo run” on the course on race day.  The course will be marked, there will be an aid station, and friendly faces out there to help you reach your goals! We are asking that only a few people start at a time. If you arrive and there are folks at the start line, please wait for them to leave before approaching the start line. To register for this option, you change change your entry by following the same instructions as the virtual race, but choose Ypsi Solo Run.  Once registered, details will be sent to you.

We feel good about the options we are offering you considering the situation. If you are not in agreement, please do not reply back to this email to let us know how you feel.  We know a virtual race is not the same as a regular race, we know that some of you are in Ann Arbor now, but won’t be here next year, we know that you may not be interested in doing any of our other races, but we are doing the best we can.  We are in the same given situation as you. We are a small business with only 3 employees working in the office to field the thousands of emails, phone calls and Facebook posts and questions each day since this COVID-19 hit Michigan.  This is taking time away from much needed time to tend to our business that we are trying to get back on its feet.

You may also want to read this New York Times article.

If you are having any trouble with the above options, please email help@epicraces.com.

Thank you for understanding.