About Epic Races:
Epic Races is a multisport race management company in Ann Arbor, Michigan. The mission of Epic Races is to professionally manage safe and fun endurance events that appeal to any level of fitness or athletic ability, are zero-waste, and make each participant feel like a champion. As a Registration Coordinator, you will play a crucial role in ensuring the smooth operation of participant registration processes for our races.

Position Overview: As the Registration Coordinator for Epic Races, you will play a crucial role in managing the registration process for athletes. You will be responsible for overseeing all aspects of participant registration, ensuring a smooth and efficient process from initial sign-up to race day. This role requires excellent organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously.

Position: Registration Coordinator
Location: Southeast Michigan
Employment Type: Part-time

Key Responsibilities:
1. Participant Registration Management:
     • Work with team to manage participant registration processes for upcoming races.
     • Work with team to manage online registration platforms, check-in process, and volunteer training.
2. Communication:
     • Work as part of a team to manage participant inquiries related to registration.
     • Communicate important race information, updates, and deadlines to registered participants via email, social media, and other channels.
     • Collaborate with marketing team to develop registration-related content and promotional materials.
3. On-Site Support:
     • Coordinate on-site registration activities during race events, including packet pickup and race day registrations, and awards.
     • Work closely with event staff and volunteers to ensure efficient and organized registration processes.
     • Address participant concerns or issues related to registration on-site, race information, and any other concerns providing exceptional customer service.
4. Logistics Coordination:
     • Collaborate with logistics team to plan and execute registration setup, including equipment, signage, and staffing requirements.
     • Assist with inventory management of registration materials, supplies, and awards.
     • Lend a hand where and when needed if available.

Qualifications:
     • Bachelor's degree sports management, marketing, hospitality, or a related field preferred.
     • Previous experience in event management, registration coordination, or customer service roles is advantageous.
     • Strong organizational skills with meticulous attention to detail.
     • Excellent communication and interpersonal skills, with the ability to interact professionally with participants, volunteers, and colleagues.
     • Proficiency in using registration software and databases; experience with platforms is a plus.
     • Ability to thrive in a fast-paced, dynamic environment and effectively manage multiple priorities.
     • Ability to work flexible hours, including weekends and holidays, as required by event schedules.
     • Passion for endurance sports and a commitment to promoting health, wellness, and community engagement through endurance events.

Benefits:
     • Competitive salary (range $500 – $1200/event) commensurate with experience and based on length of event.
     • A vibrant and supportive work environment with passionate colleagues dedicated to making a positive impact on the community.
     • Complimentary and discounted races for self and immediate family members.
     • Swag, swag, and more swag.

Application Instructions: If you are interested in joining our team, please apply at epicraces.com under About Us > Work for Epic.
We look forward to hearing from you!