Volunteer Coordinator
VOLUNTEER COORDINATOR
Position summary
Epic Races is seeking a motivated professional to serve as Volunteer Coordinator. They will report to the CEO and will fulfill the operational volunteer needs of the events produced by Epic Races. The role of the Volunteer Coordinator is to assist with recruitment, registration, communications, and administration within the volunteer program.
The goal of the volunteer program is to recruit, register, educate, train, empower, manage, track, recognize and retain volunteers to fulfill operational needs of the event.
The employee will be integral in helping Epic Races achieve its mission of professionally managing safe and fun endurance events that appeal to any level of fitness or athletic ability, are zero-waste, raise money and awareness for important causes, and make each participant feel like a champion.
Job Responsibilities
- Communicate with Director of Operations and Course Director to understand volunteer needs for each event
- Communicate with race section heads and confirm they have each communicated with their volunteers before race day
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Manage electronic volunteer sign up and database
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Collaborate with CEO to recruit volunteers using contacts from previous years and community outreach
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Communicate with volunteers via email and phone if necessary to be sure they understand duties
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Implement appropriate training and education with volunteers so that they can be successful in their positions
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Meet volunteers race day to check in, distribute supplies, and confirm they understand duties
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Document volunteer program processes and develop guidelines
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Manage volunteer reward program
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Schedule pre-race volunteer meetings for Ann Arbor Marathon
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Work pre-race packet pickup supervising volunteers and assisting operations
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Work as part of “race crew” at all events lending a hand where needed
Education Qualifications
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Bachelor’s degree in Sports Management, Communication, Social Services, Business Administration, or Physical Education / Health & Human Performance or directly related experience.
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The ideal candidate will be a self-starter who takes initiative and follows and improves upon operational processes with strong attention to detail and good communication around timelines and completion. They will have strong oral and written communication skills, be a solid team player with a positive attitude, represent the company professionally, and be able to ask for help or clarification when needed to produce the best results.
This is a part-time position with some flexibility. Due to the nature of our events, it requires late night and early morning hours for event production as well as work-related communication outside of traditional business hours. We strive to create a reasonable balance between work and personal time. Comp time is offered primarily in the off-season to offset the intense time required during peak season.
Compensation & Vacation Summary
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This is a part-time position with flexible hours.
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Unlimited vacation policy with approval.
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Pay is per event as follows:
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Competitive salary $400 -$3000 per event
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Instructions to Apply
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Please provide cover letter, resume and a list of 3 professional references.
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Position will remain open until filled.
COMPANY VISION:
Epic Races will inspire all to enter an endurance race by offering events in a variety of disciplines where all levels of fitness and athletic ability feel welcome.
Each event will focus not only on the big picture, but each detail from soup to nuts. Registration will be seamless, swag will be over the top and trendy, courses will be scenic and safe with live entertainment, post-race festivities will include food cooked on-site, party music, and quality awards. Results and free race photos will be available electronically shortly after crossing the finish line and no event will produce more than 2 lbs. of landfill waste.
All staff embody the lifestyle promoted and are accessible and approachable at events working toward the mission of making each participant feel like a champion.
